A power wheelchair is a medical device, and a first order is real money. Before you commit, vet the supplier the way experienced importers do. Here's the checklist.
1. Manufacturer, or trader?
Ask to see production — a factory video, a live video call from the line, or a third-party audit. A real manufacturer can show its own line; a trading company usually can't. Wanderoll builds on its own line and can show production.
2. Current certifications (not expired)
- ISO 13485 medical-device QMS — ask for the current certificate and check the expiry.
- CE / EU MDR Declaration of Conformity — confirm it covers the specific model you're buying, not just "the range".
- UN38.3 test summary for the battery. Wanderoll releases full certificates and test reports to verified buyers on request.
3. Quality system & inspection
Ask how every unit is checked: in-house lab, end-of-line function testing, pre-shipment inspection — and whether you receive inspection documentation. Wanderoll function-tests each chair on the line under an ISO 13485 system and offers video inspection per order.
4. Capacity & track record
- Annual capacity — can they hold your forecast?
- Years operating and export markets served. Wanderoll: built on an established manufacturing line — 150,000+ units a year, exporting to North America, Europe and Australia.
5. Commercial terms — in writing
- MOQ, lead time, payment terms
- Protected territory, so your margin isn't undercut
- Warranty and after-sales / spare-parts policy
6. Sample before bulk
Always sign off a sample before mass production — a branded sample for OEM, a spec sample for ODM.
The one-page checklist
- [ ] Production shown (video / live call / audit)
- [ ] Current ISO 13485 certificate
- [ ] CE / MDR Declaration of Conformity — per model
- [ ] UN38.3 test summary per battery
- [ ] Inspection & QC documentation
- [ ] Capacity & export references
- [ ] MOQ / lead time / payment in writing
- [ ] Protected-territory terms
- [ ] Sample signed off before bulk
Sourcing with Wanderoll? We'll walk this checklist with you and send the document pack. → Request a quote
