What a distributor needs to sell with confidence: warranty, spare parts, technical support and the documentation to stand behind every chair. One point of contact — the maker.
Every chair carries a manufacturer's warranty against defects in materials and workmanship. Exact period and terms are set in your distributor agreement.
Replacement parts — controllers, batteries, motors, tyres, frames and trim — supplied to distributors to keep units in service and support your own after-sales.
Manuals, fitting and troubleshooting guidance for your service staff, direct from the people who build the chairs. Response within 24 working hours.
The best after-sales is the chair that doesn't fail. Quality is built in, then checked on every single unit.
Each chair is powered, driven and braked before it ships — function-tested, not sampled — with an in-house laboratory and testing equipment behind the line.
Lithium packs are tested to UN38.3 for safe air, sea and land transport, and built as quick-release units that are simple to swap and service.
CE / MDR declarations, ISO certificates, test reports and user manuals — the pack your customs, tenders and end customers rely on. See certifications →
Distributor warranty, parts pricing and support are set out in your partnership agreement. Tell us your market and volumes and we'll walk you through it.
Request a quote Distributor & OEM terms